Initial technical problems.

The initial difficulties I experienced with regards to the technical aspects of the course were accentuated by the fact that for some reason I was unable to access my student account; the system refused to acknowledge the relevant I.D. which meant that I was obliged to use the I.D. of the instructor or that of another student when accessing my account on-site. Also there was an identical problem when attempting to access my student library account, though in each instance the library assistant was able to provide a temporary resolution and I was able to request an appointment with the library and information services technical advisor who was extremely helpful and clarified a number of technically-challenging (for me) issues. Now it would seem that the initial problem (at least as far as the library is concerned) has been resolved and hopefully the same will be true of the ITC lessons!